never lose a lead to a slow reply
inbound lead intake and a fast first response, follow-up that never lapses, listing coordination, and past-client win-back before they list with someone else.
hi.os agents · for any business that runs on customers
the same agents, for any business that runs on customers.
every tool you've bought handed you a screen and left the work on your desk. an agent does the job and hands back the finished thing: the drafted reply, the updated list, the built campaign, the monday report. you approve. then it goes out.
installed and running in a live venue today: 8 workstreams, and a $27,000/yr vendor service one agent is taking over. read the case study
what an agent actually is
it takes the job off your desk, then waits for your yes.
- it watchesemail, texts, forms, your systems. it sees the thing arrive without you forwarding it.
- it does the worklooks up the history, drafts the response, updates the record, builds the list, runs the numbers.
- it hands you the outputfinished, not a suggestion. a reply ready to send, a report ready to read, a list ready to use.
- you approvesay yes and it goes. say change it and it changes. it never acts on your behalf uninvited.
nothing sends, spends, posts, or moves money without a person saying yes. every agent below is a job description, not a feature, and every one of them stops at the same place.
what they do, by business
the same engine. your job descriptions.
these are the jobs we'd build first in each kind of business: the same six or seven jobs in different clothes. pick the ones you'd hire for.
intake and drafting, reviewed by you
client intake and conflict checks, documents and letters drafted for your review, deadline and filing tracking, matter status updates to clients.
fill the chairs you already have
recall lists, appointment reminders and no-show recovery, insurance follow-up, and reactivating patients who haven't been in for a year.
follow up on every quote
quote follow-up (where most of the money leaks), scheduling, review requests when the job is done, seasonal re-service outreach.
catch members before they cancel
churn signals before the cancellation, campaigns to fill empty classes, member win-back, referral asks at the right moment.
rebook the ones who didn't
rebooking clients who left without a next appointment, no-show recovery, package and birthday offers, retail follow-up.
every lead source, followed up
lead follow-up across every source, service reminders, trade-in and lease-end outreach, reviews after delivery.
know who actually spends
customer service triage, abandoned-cart and win-back sequences, review requests, and your best customers identified by real spend.
where it started
guest record, table and reservation handling, deposits, ticketing, promoter attribution. nightclubs & lounges · restaurants
the honest comparison
"why not just use a chatbot?"
fair question. the answer isn't that the model is better; it's the same models. here's the actual difference.
a chat window waits for you
it does great work when you sit down and prompt it. an agent runs whether or not you remember to open anything.
ours is wired into your records
your customers, your history, your pricing, your rules, set up once during the install.
every chat starts over
an agent is set up with memory: what it did last week, what you corrected, what your policies are.
we install it and run it
we connect it to what you already pay for, and operate it with you. that's the part nobody has time for, and it's most of the job.
the honest version: if one person in your office already runs ai well and has the time, you may not need us. we'll tell you that on the call. this is for owners who want the work done, not another tool to learn.
how it starts
hire one. add more when it earns them.
every install is shaped around your business, so it's quoted after a short audit, the same audit → install → run path our venues follow.
01 · first agent
pick the job that's costing you the most right now. we map it on the audit and quote it before anything is built.
02 · each agent after
they share one customer record and one set of rules, so the second one is faster to stand up than the first.
03 · full team
the whole operation: intake, customer record, marketing, retention, reporting, back office.
04 · build & hand off
for teams with their own technical person: we build it, run it for 90 days, train your person, and hand it over, for a one-time fee instead of a monthly.
weekly installments are fine: the build starts the week of the first payment.
30 minutes
tell us the job you'd hire for first.
we'll look at where the work piles up and what an agent would take off your desk. if one person on your team already runs this well, we'll tell you that on the call.
rather write it yourself? email samer@gethios.com ·