the back officebuilt for our rooms.now it runs yours.
hi.os installs ai agents that do the work behind every night — the guest record, the table inquiries, the promoter board, the weekly statements, the ads. every agent stops for your yes.
built by a working dc nightlife operator who runs his own rooms on these agents — not a vendor. installed and running in a live venue today, with a measured before/after on the client's own data. read the case study
every guest has an email, a phone and an instagram — the keys to finding more people like them. most venues save none of it. the data that could grow your business walks out the door every night.
01 / capture
you barely capture them
deposits, booking chats, the door, the close-out — who your guest is lives in five places and gets saved in none.
02 / recognize
you can't tell regulars from strangers
no idea who your best customers are, what they spend, or how often they actually come.
03 / grow
you can't find more like them
no way to take your best customers and go find more people exactly like them.
ask the guest record
›→ ranked list
›→ win-back list
›→ attribution
›→ offer queued
›→ meta audience
›→ real ltv
questions you can't answer today.hi.os is built to answer them.
how the hi.os engine works
01 — capture
every night leaves a trail. we keep it.
most of it flows in on its own. what doesn't gets fed in once a week, and nobody types a number twice.
table deposits
ticket orders
the table chart
booking chats
the door list
server close-outs
02 — unify
scattered signals become one profile per guest.
one record per guest, stitched from your deposits, chart, chats, door and close-outs — with spend and churn scores, so you know who matters before they walk in. then agents work it.
identity resolution
spend rank
churn risk
real ltv
03 — the agents
agents do the job. you say yes.
they answer the table inquiry, draft the win-back, score the promoters, write the monday report — and stop at your approval. nothing sends, spends or posts on its own.
table inquiries
win-back & vip
promoter board
weekly report
04 — find more
find more people like the ones who already pay.
your paying guests become meta audiences — built from people who already paid, then widened to people like them. the ads agent watches the account and can only turn spend off, never up.
paid-guest audiences
widened audiences
retargeting
spend watchdog
the field behind this text is the system — scroll it
0104
the agents
software gives you a dashboard. we give you agents that do the work.
every tool you've bought handed you a screen and left the work on your desk. an agent does the job and hands back the finished thing — the drafted reply, the scored promoter board, the built audience, the monday report.
nothing sends, spends, posts, or moves money without a person saying yes. every agent stops at your approval — that's the design, not a setting.
saturday, party of 8 — reply drafted with minimums & deposit link
awaiting yes
A2
win-back & vip agent
42 lapsed regulars — text written, segment built
awaiting yes
A3
promoter board agent
friday scored — who actually drove the tables
awaiting yes
A4
ads agent
paid-guest audience refreshed, ready to launch
awaiting yes
A5
weekly report agent
what drove revenue last week, by source
awaiting yes
illustrative queue
widest
wider
people like them
paying guests
the meta key
one instagram handle is worth more than you think.
an ig handle, email or phone is the key to meta. we match your paying guests to real profiles, build an audience of people who already paid, then widen it to people like them. most owners have never seen it done — it's the part most owners never get working alone.
01ig · email · phone captured
02matched to real meta profiles
03an audience of people who already paid
04widened to more people like them
proof
we don't consult. we run it.
this isn't a pitch from outside the industry — it's the system the founder built to run his own rooms, now installed in a client venue.
● client #1 · live venue · measured on their databefore → after hi.os
table deposits through posh · first four weeks (jul 31 – aug 23)
$9,239
24 orders from 21 unique deposit buyers — 100% captured with name, email & phone. before the rail, this money arrived as person-to-person transfers to staff phones and the guest existed in no system.
unique buyers captured · day 0 → first window
682
unique buyers went from 38 to 682 — each one now a profile the venue owns, ready for recognition, win-back and paid-guest audiences.
0 → 5table deposits, $0 → $2,269: the count before the rail against the first count after it
8workstreams installed and running in the venue
$27,000/yrvendor service one agent is taking over
72Kguest profiles in the database
$1.37Min ticket sales tracked, each order counted once
68top spenders identified, $500+ each
38autonomous agents built and running
6 yrsoperator-built, in-market
client figures come from the venue's own ticketing data. the four-week deposit total covers jul 31 – aug 23, 2026; buyer counts compare day 0 with the first measured window, and dump windows differ, so dollar deltas between snapshots are not like-for-like. operator figures come from the founder's own events. the full deposit-rail case study →
same engine, every room
tuned to how you make money.
● nightclubs & lounges
fill the tables, credit the right promoter
promoter accountabilitytie table & door revenue to who drove the guest.
top-spender targetingfind your big spenders and people like them.
per-event retargetingre-reach rsvps & past attendees for the next night.
we operate the agents on it. matching paying guests to meta for audiences, or syncing your ticketing platform, is a step you approve — nothing is shared or sent without your yes.
we build the rest too
apps and websites, built by the same team.
the same operator-built system, carried into the places your guests actually meet you.
how it starts
start with an audit. scale when it works.
every install is shaped around your room, so nothing here is one-size. installs are quoted after the audit.
01 · audit
we walk your night end to end and map where guest data and money leak — deposits, chats, the door, the close-out.
week 1
02 · install
the guest record plus the agents your room needs, set up on your logins, in your building.
weeks 2–4
03 · run
we operate it with you, weekly and in person. every agent stops for your yes.
ongoing
30 minutes
see what your guests are already telling you.
we'll look at where your guest data leaks today and what it's worth. if one person on your team already runs this well, we'll tell you that on the call.