hi.os unifies all your scattered guest data into one profile per customer — then puts it to work: win them back, find thousands more like them, and sharpen your social. one system, every play.
built by an operator who runs some of the busiest rooms in the game — not a vendor. live today.
they book, they order, they follow you on ig… and you never reach them again. the data that could grow your business walks out the door every night.
reservations, pos, wifi, ig — most of who your customer is never gets saved anywhere.
no way to take your best customers and go get thousands more exactly like them.
no idea who your best customers are, what they spend, or how often they actually come.
if your data were actually working, each of these would take ten seconds.
who are your top 50 spenders this year?
which regulars haven't been back in 60 days?
which promoter or post actually drove spend — not just clicks?
who has a birthday this month?
which 1,000 people most look like your best customers — so you can advertise to them?
what is a single guest actually worth to you?
hi.os answers all of them — automatically.
every guest has them. captured right, each one is fuel to find more customers. captured nowhere, it's gone the second they leave.
the payoff is meta ads — cloning your best customers to find thousands more. but it's complicated. you're not an expert, and neither is your gm.
hi.os closes both — we capture everything, and we run the ads.
everything below runs off the same customer profile.
every touchpoint — reservations, pos, wifi, qr, email, phone & instagram — becomes a saved data point.
resolved across email, phone & handle into one profile per customer, with whale & churn scores.
your customers matched into meta → custom + lookalike audiences that find thousands more like your best.
automated win-back, vip & birthday offers, no-show reminders — they come back without you lifting a finger.
social timing, content that converts, and google/seo discoverability so the right people find you.
if they touched your venue, we capture them — and tie it to who they are. no clipboard, no manual work.
resy · opentable · sevenrooms
toast · square · clover
email/phone on connect
menu · review · ig follow
lists · deposits · bookings
the highest-value signal
discoverability + intent
tickets · tables · guestlists
this is where the real money is — and it's the one thing you can't DIY.
the goal isn't chasing people who left. it's knowing the ones who matter and treating them right.
spot a top spender the moment they book or walk in — comp the right people.
birthday, milestone & segment offers that bring regulars back.
turn your happiest regulars into 5-star proof & walk-ins.
a smart nudge for the lapsed guests actually worth re-engaging.
for the rooms that live and die on instagram and google.
best times to post + the content that actually drives covers, tracked and tuned weekly.
show up when people search your area — the #1 way restaurants get found.
more 5-star reviews, fewer bad ones slipping through — managed for you.
one clean profile per customer unlocks all of this.
lookalike audiences off your best people — 1/3/5%.
past guests, site visitors & ig engagers, brought back.
built off your real customers, not cold strangers.
know your top spenders before they walk in.
recency, frequency, spend, group size — who really drives your business.
(nightlife) tie revenue to who actually drove the guest.
the right sms/email to the right segment, automatically.
who's due back, who's worth a comp, who's a rising spender.
real ltv + attribution — stop guessing on marketing spend.
begin with the audit. add what you need. we never lock you into anything.
we map your leaks & size the upside in dollars. yours to keep.
every touchpoint wired to capture identity — including instagram.
all your data unified into one scored system, done for you.
we run the ads off your data — custom + lookalike audiences, managed.
win-back · vip · no-show · reviews — set once, run forever.
post optimization + google discoverability + reputation.
your outsourced growth team — data, ads, retention & social.
this isn't a pitch from outside the industry — it's the system the founder built to run his own rooms.
the same customer intelligence, tuned to how you actually make money.
tie table & door revenue to who actually drove the guest.
find your big spenders + lookalikes of them.
re-reach rsvps & past attendees for the next night.
which promos & nights actually fill the room.
reservations, pos, wifi & ig → real customer profiles.
top spenders & most frequent diners, surfaced.
google & local seo + reviews.
meta ads + lookalikes of your best diners.
who's worth keeping, rebooking & rewarding.
lookalikes + retargeting off your best clients.
segmented sms/email that actually converts.
real ltv + attribution across every channel.
every other tool hands you a dashboard and makes you do the work. hi.os is done-for-you — built by an operator who runs real rooms, not a software company.
we map your data & marketing and show you exactly what's leaking — in dollars. yours to keep, no commitment.
we wire up capture, unify your guests, and stand up your meta audiences & automations — done for you.
the system works in the background. you get one simple monthly report on what it drove.
no — that's the whole point. we run it. you never touch a dashboard.
we plug into what you already use — toast, square, resy, opentable, posh & more.
yes. it's your data, in your accounts. we never sell it or share it.
the audit takes days. your first automation or ad campaign is live within ~2 weeks.
no. start with a one-time audit or a single automation. scale only when it works.
restaurants, bars, lounges & clubs — anywhere with guests and scattered data.
tell us about your venue — we'll come back with where we see revenue leaking and what meta can do with your data, before you pay a dollar.
or reach out directly: samer@gethios.com · 301-980-7994